Frequently Asked Questions
Have a question about our company or products? Search our frequently asked questions below and click on the + sign to reveal the answer. If you don’t find what you are looking for, please call us at 1-866-920-3233 or send an email to info@staging.butterworth.com.
Do you build the tank cleaning equipment, or just distribute/sell it?
Our tank cleaning machines and tank cleaning equipment are built at our factory in Houston.
Does Butterworth actually clean tanks?
No, we do not provide tank cleaning service. We manufacture tank cleaning machines and tank cleaning equipment. See our products page for product information.
What is a tank cleaning machine and how does it work?
A tank cleaning machine (also referred to as a tank cleaning nozzle, 3D head or spinner) cleans the inside of a tank which reduces or eliminates the need for personnel to enter a hazardous environment. Tank cleaning machines can operate either portably or fixed in place.
Water, or other cleaning fluid, is pumped through the tank cleaning machine, where it drives an impeller. The impeller, in turn, drives a gearbox which drives the rotation of the body and separately, the rotation of the nozzles. This allows a calculated cleaning pattern to be built. See the cleaning pattern in action for popular models:
- LT/LTFT:
- K Machine:
Visit our products page for complete product information.
Which tank cleaning machine is best for my specific job/needs?
That will depend on different factors such as size of tank to be cleaned, number and size of openings available for installation of the tank cleaning equipment and the material to be cleaned.
Use our Select by Tank Size tool, Select by Industry tool, or fill out our Help Me Decide questionnaire. Of course you can always call or email us for immediate assistance, 1-866-920-3233 or info@butterworth.
Which tank cleaning machines do we lease/rent and how much?
K, SK, LT, BC, LTQ and Micro100. We also rent manway adapters and hoses.
Rates will depend on which machine(s) and term of rental. Please call us at 281-821-7300 or email rentals@staging.butterworth.com
What size pump do I need to run a tank cleaning machine?
Every scenario is different; reach out to our Sales team info@staging.butterworth.com about the type and size of pump needed for your setup.
How much does the tank cleaning equipment cost?
Every application is different. Request a Tank Cleaning Questionnaire from info@staging.butterworth.com for pricing.
We also offer lease and rental programs.
Can I run chemicals through this tank cleaning equipment?
Yes, our tank cleaning machines are built with 316 L stainless steel as a minimum, and a wide range of chemicals and liquids can be run through them.
Are tank cleaning machines able to be run in sanitary applications?
We do build sanitary equipment for use in applications where the utmost sanitation is required.
How do I have my tank cleaning nozzle repaired?
Please contact Butterworth at info@staging.butterworth.com and let us know you want to send a tank cleaning machine(s) for evaluation. We will issue RMA number(s); please reference this number on all associated paperwork. Once our technician inspects your tank cleaning machine, you will receive a detailed repair quotation. Customer authorization is required before the unit(s) is repaired.
The LT/LTFT pattern simulations on the data sheet show the LT tank cleaning machine in a vertical tank. Can they be used in horizontal tanks as well?
As the fluid of the impact indexed jet stream will reach out to the maximum length based upon input pressure, the LT/FT tank cleaning machines will work in both vertical and horizontal tanks as well as operate upside down. Learn more about the LT/FT product.
Does Butterworth have a catalog with pictures and information on our products?
No, we do not have a complete catalog that we can mail. We can mail or email data sheet(s) of a particular machine(s) for additional information. Or download data sheets and additional information from individual models pages located in the products section of our website.
Does Butterworth have service centers for tank cleaning machine repairs?
Yes, all repairs are performed at our factory in Houston.
We also offer several spare parts kits for customers that choose to repair their own machine. Refer to the Spare Part page for more information.
Can you provide a complete price list?
No, please contact info@butteworth.com for pricing of any tank cleaning machine, spare parts and/or tank cleaning equipment.
How much do tank cleaning machine repairs cost?
Every repair is different. There is an evaluation fee of $300. If you authorize repair of your Butterworth tank cleaning machine, the evaluation fee is applied towards your labor charge.
What tank cleaning nozzle did we last purchase and when?
Please call us at 281-821-7300 or email us at info@staging.butterworth.com for your order history; have customer information ready, such as name, billing address, shipping address and/or the PO number if available.
Does Butterworth have distributors or locations in the US?
We have US reps, International reps and marine supply centers. Please see the Contact Us page for locations.
What is your Delivery?
Delivery varies depending on product and quantity selected.
How do I check status of an order?
Please call us at 281-821-7300 or email us at info@staging.butterworth.com for order status. Please have your order information ready, such as the sales order number, PO number, and/or customer information.
How can I obtain a copy of an invoice?
Please call at 281-821-7300 or email us at ar@staging.butterworth.com to request a copy of your invoice.
Where is Butterworth located?
We are headquartered in Houston, Texas, USA. Visit our Contact Us page for complete company and representative and supply center information.
